Frequently Asked Questions

What are Dining Dollars?
Dining Dollars are placed in a debit account for each Meal Plan participant on a standard meal plan. Dining Dollars cannot be purchased independently, taken as cash or transferred to others. Dining Dollars do not carry over to the following term. Students are allowed to use Dining Dollars for the purchase of food and beverage items at any dining venue in University Center. Purchases made with Dining Dollars will receive a 10% discount on food/beverage items and are exempted from sales tax, resulting in even more savings. Dining Dollars may also be used to eat during breaks within the semester in which there is no meal plan service available. At the end of each semester all remaining Dining Dollars are lost, so please use them before you lose them!

What are Falcon Dollars?
Falcon Dollars are available to anyone in the university community. By pre-depositing money into a Falcon Dollars account, you will receive a 5% discount on food items purchased at University Center dining venues. Copy machines offer a $0.02 discount per copy off the regular cash price. You can also use Falcon Dollars at DoTS, the Falcon Shop, the Information Desk, the Involvement Center Desk, and in the residence hall washers and dryers. If you are a student, sales tax is not charged on consumable food purchases made with Falcon Dollars in our University Center dining venues.

Your university ID card is required for all purchases of Falcon Dollars and merchandise. No refunds shall be given with the exception of withdrawal from the University. A $20.00 processing fee will be charged for refunds.

What is a Transfer Meal?
Transfer meals are provided as an option to eating in Riverside Commons. Transfer menus are available in Freddy’s C-Store or Pete’s Creek.  Please see signs posted in these locations for designated hours and menu options available. The Transfer Program is designed to provide students with a convenient grab and go alternative to Riverside Commons. Transfer meals provide a bundled meal option including an entree, side and beverage, but do not permit unlimited selection from the entire menu.

All meal plans include the opportunity to use Late Night Transfer which allows you to purchase food using meal credits when standard dining hours have passed!

Why am I required to be on a meal plan?
All students residing in the residence halls (with the exception of South Fork Suites residents) are required to select a meal plan as a part of their room and board. Students may choose from any of the meals plans offered, with the exception of the 60+ Block Plan which is restricted to students who have earned 60 or more credits, South Fork Suites residents, and commuter students. There are a few exceptions to this policy. More information about meal plans can be found in the University Dining Services contract.

If you are a commuter, you are not required to be on a meal plan. However, many commuters find our meal plans appealing.

How do I arrange a Sack Meal?
Sack meals may be arranged when meal times conflict with your class schedule, work, or other campus activities. To participate in the sack meal program, you are required to complete the Sack Meal Request Form located at the register in Riverside Commons. The form must be submitted no later than the day prior to the intended missed meal. Sack meals are discontinued if you fail to pick up the meal two consecutive times without proper notification. Sack meal request forms are also available at the University Dining Services Office in University Center.

How do I arrange a Sick Tray?
If you are ill, you may arrange a sick tray with the approval of your Hall Manager and/or the Health Nurse. To obtain a sick tray, a Sick Tray Request Form (accompanied by your student ID) must be completed and delivered to a Dining Services Manager in University Center at least one hour before the serving time ends for a particular meal period. The Dining Service personnel are not responsible for delivery of your sick tray. Therefore, you should make arrangements for someone to deliver your meal.

What is a Premium Dinner?
Dining Services offers a Premium Dinner at least once each month.  The evening meal features “Premium” entrees and a gourmet selection of accompaniments.  Some of the Premium Dinners that are offered throughout the semester will be themed events based on various holidays, seasons, events, etc. Guest meals can not be used during a premium dinner.  There is an increase in the cost of attending these nights if you are paying with cash, or Falcon/Dining Dollars.  Please see the Dining Venues and Menus page for current pricing: http://sa.uwrf.edu/sa/dining-services/dining-venues. These nights will create an exceptional experience, and we invite all students, faculty, and staff to attend the festivities!

How do I locate nutrition information?
Nutrition information can be found on our website for most Retail Dining locations.  Please see our website, and click on the logo for the dining location you are interested in finding nutrition information for: http://www.uwrf-menus.com/nutrition.html.  If you are interested in finding nutrition information for Resident Dining, you can find this by clicking on the week’s menu, and clicking on the food name you want nutrition information for: http://www.uwrf-menus.com/locations.html. Nutrition information is also posted on item identifiers in front of each item being served in Riverside Commons. You may also find nutrition information by visiting the BalanceMindBodySoul.com website.